Frequently Asked Questions (FAQ)

1. What products do you offer?

We specialize in high-quality custom mouse pads and phone covers designed to enhance your setup and style.

2. Do you ship internationally?

Yes! We offer worldwide shipping, so you can enjoy our products no matter where you are.

3. How long does shipping take?

Shipping times vary depending on your location. On average:

• Processing Time: 2-5 business days
• Shipping Time: 7-20 business days (varies by country)

You'll receive a tracking number once your order is shipped.

4. What are the payment options?

We accept major credit/debit cards, PayPal, and other secure payment methods to ensure a smooth checkout experience.

5. Can I customize my own design?

At the moment, we offer a curated selection of unique designs. However, stay tuned—customization options may be available in the future!

6. What is your return and refund policy?

We only accept returns for damaged or defective products. If you receive a faulty item, please contact us within 7 days of delivery with photos, and we'll assist you with a replacement or refund.

7. How do I contact customer support?

You can reach us via email at [theglidelab@gmail.com] or through our Contact Us page. We aim to respond within 24-48 hours.